A university created a pilot program that sent energy efficiency items like LED lightbulbs and nightlights to income eligible households. During the pilot, the department staff and interns handled receiving and managing inventory, filling the kits, and even delivery. This was a monumental undertaking for them and outside of their normal scope of work.

In 2016, we took over their operation and helped them more than double their kit distribution to about 35,000 kits. The next year that went up to over 50,000 kits. GHE orders inventory, creates the kits, and manages all delivery logistics. When needed, we leverage relationships with local LTL couriers for low-cost delivery. This work requires an added level of customer service, offering home delivery via the GHE truck and offering inside delivery to community action and social service agencies.

Additionally, GHE furnishes real-time data for all reports needed for funding. Since GHE started order fulfillment for the university, we have successfully shipped over 150,000 kits.